• FAQs


    Do you take insurance?

    Yes, our LPCs/therapists do take insurance. Currently, CRM accepts Aetna, Blue Cross Blue Shield Texas, Cigna, Oscar Health, Oxford, TriCare, and United Healthcare for counseling sessions. All other services, such as those with our life coaches and dietician, are self-pay. For these services, as well as for self-pay therapy sessions, we accept Visa, MasterCard, Discover, and American Express.

    What’s the difference between talking to you or to my best friend or family?

    It is wonderful to have people in your life who offer support and guidance. These support people are necessary to all of us. However, sometimes we run into problems or situations that are deeper, more serious, or too close for our support person to handle. Or maybe, you do not have a family member or friend with whom you feel comfortable talking to about the situation. This is the time to go to someone who has the training and experience to do that same thing professionally. A mental health professional can help you approach your situation in a new way– teach you new skills, help you gain different perspectives, listen to you without judgment or expectations, and show you how to listen to yourself. Furthermore, counseling and coaching is completely confidential. You won’t have to worry about others “knowing my business.” Lastly, if your situation provokes a great deal of negative emotion, and you’ve been confiding in a friend or family member, there is the risk that once you are feeling better you could start avoiding that person so that you aren’t reminded of this difficult time in your life.

    I want to get the most out of my sessions. What can I do to help?

    I am so glad you are dedicated to getting the most out of your sessions. Your active participation and dedication will be crucial to your success.

    What is the difference between a therapist/counselor (LPC) and a life coach?

    While both therapy and life coaching are used to help clients achieve a desired positive outcome in their lives, the two differ on approach and application. The following descriptions provide an overview of the two services highlighting some of their major differences. You can use this to better decide which is more appropriate for your situation.


    Therapy is designed to help patients heal in addition to treat illness, disorders, and diseases of the mind. Counseling is a clinical relationship between a patient and a licensed therapist. A therapist assesses, diagnoses, and treats their patient. While treatment plans vary in frequency and duration, the patient should reach a point where they have healed and are ready to move on.

    Counseling characteristics include:

    • Typically, retrospective
    • “why” oriented
    • Long-term, though this varies
    • Theory-driven
    • Typically generated through illness or dysfunction
    • Diagnostic
    • Healing for maladaptive behaviors
    • Recovery from past traumas
    • Relieving psychological suffering
    • Offers guidance and advice
    • Explores cognition and psychological impact on well being


    Life coaches are not counselors or therapists; they cannot diagnose or treat patients in a mental health setting. While they might help a client manage or overcome unwanted habits or behavior, they are not doing so in a medical or therapeutic manner and generally are not licensed psychologists or counselors. According to the Certified Coaches Federation (CCF), coaches generally use their expertise, experience and skills from another profession to become a coach. Coaches may obtain certification through an organization such as the CCF by completing training requirements and experience requirements. The coaches at CRM hold master’s degrees in either counseling or psychology and have years of experience and expertise in their fields.

    Life Coaching characteristics include:

    • Focus on prospective
    • Orientation on solution & capacity for change
    • Achievement-focused/ goal-oriented
    • Co-created
    • Short-term
    • Non-diagnostic
    • Clarifying for clients
    • Self-developed change